Terms of Service - Shane A. Miller Insurance, LLC

1. Agreement to Terms

By engaging Shane A. Miller Insurance, LLC for digital marketing services, you agree to be bound by these Terms of Service. These terms govern the relationship between you ("the Client") and Shane A. Miller Insurance, LLC ("the Agency").

2. Services

The Agency agrees to provide digital marketing services as outlined in the specific proposal or Statement of Work (SOW) agreed upon by both parties. Services may include, but are not limited to, Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing (SMM), and Content Marketing.

3. Payment Terms

The Client agrees to pay the fees specified in the SOW. Payments are typically due on a monthly retainer basis, in advance of the service period. Late payments may result in a suspension of services and/or late fees. All fees are non-refundable.

4. Timelines and Deliverables

The Agency will make every effort to meet the project timelines outlined in the SOW. However, these timelines are estimates and not guarantees. The Client acknowledges that project timelines may be affected by factors outside the Agency's control, such as delays in providing necessary assets or feedback.

5. Client Responsibilities

The Client agrees to provide the Agency with all necessary access to information, data, and digital assets (e.g., website logins, ad account access) required to perform the services. Timely feedback and approvals from the Client are essential for the smooth progression of the project.

6. Confidentiality

Both parties agree to treat all confidential information received from the other party as private and not to disclose it to any third party without prior written consent. This includes business strategies, financial information, and campaign data.

7. Limitation of Liability

The Agency will perform its services to the best of its ability but does not guarantee specific results or outcomes. Digital marketing performance can be influenced by many external factors. In no event shall Shane A. Miller Insurance, LLC be liable for any lost profits, or any indirect, special, incidental, or consequential damages arising out of or in connection with our services.

8. Termination

Either party may terminate the service agreement with a 30-day written notice. Upon termination, the Client is responsible for paying for all services rendered up to the effective date of termination.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Shane A. Miller Insurance, LLC is registered.